American-founded German logistics company DHL Express has announced that it will hike prices in the UAE effective from January 1, 2020. The average shipment cost rise will be around 4.9 percent, compared to 2019.
Geoff Walsh, country manager at DHL in the UAE told the media that, “It is our goal at DHL Express to support our customers in reaching their business goals by tailoring our services to the needs of their business. As a prerequisite, we have been investing heavily in our international network.”
He added, “The annual price adjustment allows us to invest in our infrastructure, enabling us to utilise innovative technologies and individual delivery processes to ensure best-in-class customer solutions.”
Geoff Walsh also pointed out that as a result of increasing demand for logistic services in the e-commerce market, DHL Express has invested substantially in acquiring new aircraft and in developing a global hub and gateway network.
Earlier this year, DHL announced its plan to expand in the UAE with the introduction of a new facility in EZDubai. The new 3,200 square metre DHL facility will handle rising B2C exports in Dubai South. The announcement of the new facility was also made keeping in mind the rising logistic demand from the e-commerce market.
DHL also launched Saloodo in the Middle East, a freight platform which maps all transport processes digitally, including shipment tracking, freight document management, invoicing and payment. The platform will connect shippers and transport providers for road freight needs within the UAE.
Prior to its launch in the UAE, Saloodo was available only in Europe.