Established in 2010, QNH has become a leader in medical innovation and excellence, setting new standards for patient safety in the region, and providing specialised care across 34 medical specialities and subspecialties, with a capacity of 135 in-patient bed units.

Over time, QNH has sought to continuously enhance its medical services by ensuring it operates to the highest standards of quality and patient care. The hospital has secured national and international accreditations like CBAHI, JCI, CAP, AABB, and ACHC.

Its facilities include an ambulatory setting with outpatient departments (OPD Clinics), a comprehensive emergency department, specialised units for dialysis, intensive care for adults, pediatrics, and neonates. The hospital also supports general medical and surgical wards for both male and female patients, labour and delivery rooms, operating theatres, a cardiac catheterisation lab, and well-equipped in-patient and out-patient pharmacies.

Qassim National Hospital places patient safety at the heart of its mission, implementing rigorous safety protocols and advanced technology to ensure the safest and most effective care possible. The hospital integrates electronic medical records (EMR) systems to reduce errors, employs real-time patient monitoring, and uses sophisticated diagnostic tools for early detection and timely intervention. QNH’s safety framework extends beyond traditional care settings with specialised programmes in infection control, medication safety, and patient education initiatives. These measures have been instrumental in achieving a low incidence of preventable errors and hospital-acquired infections.

Accreditations

“For healthcare facilities, accreditation seeks to promote organisational change through an approach that values the level of progress achieved within a validated reference framework. The aim is to analyse the role played by accreditation through the experience perceived by health professionals during the process of self-assessment and external evaluation, taking into account three dimensions of analysis: focus on the patient, internal organisation and leadership, and impact on the clinical aspects of healthcare,” QNH told International Finance.

“Accreditation serves as the bedrock of trust and quality assurance across industries. Whether it’s the health care service we receive, the food we eat, the buildings we work in, or the technology we rely on, accredited bodies ensure that standards are not just met but consistently upheld. This invisible framework guarantees that products and services are safe, reliable, and of high quality,” it added.

QNH began its accreditation journey in 2017 by obtaining the Gold Seal from the Joint Commission. In 2018, it achieved national mandatory accreditation from CBAHI. The successful run continued with the addition of laboratory and blood bank accreditations, which were awarded by the College of American Pathologists (CAP) and the Association for the Advancement of Blood and Biotherapies (AABB) in 2022 and 2023, respectively. This progression underscores QNH’s commitment to providing the safest care possible.

Reaccreditation surveys for JCI and CBAHI took place in 2023 and 2024, yielding outstanding results. Earlier this year, the hospital received the ACHC accreditation. The reaccreditation surveys for AABB and CAP were also conducted, producing exceptional results. The robust accreditation journey guaranteed that patients receive care in an environment that meets thousands of international and national standards for safer healthcare delivery, while also ensuring that staff work in a physically and psychologically safe environment.

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Aster DM Healthcare has established an extensive network of healthcare facilities. These include world-class hospitals, state-of-the-art clinics and a large chain of pharmacies offering a full range of medical services. From critical specialities such as cardiology, oncology and orthopaedics to primary care and diagnostics, Aster DM Healthcare addresses the diverse healthcare needs of its patients.

Aster DM Healthcare is at the forefront of technology integration in healthcare. It uses state-of-the-art medical technologies and advanced equipment to make accurate diagnoses and provide effective treatments. The company also recognizes the importance of telemedicine in the modern healthcare landscape, making healthcare services more accessible to patients, especially during global health crises such as the COVID-19 pandemic.

Beyond clinical excellence, Aster DM Healthcare places great emphasis on community engagement and corporate social responsibility. The company actively participates in community outreach programs, health awareness campaigns and charitable initiatives, reinforcing its commitment to holistic wellness and preventive healthcare.

The company supports health education and provides medical assistance to underserved communities. The organization’s unwavering commitment to quality and patient safety is reflected in its numerous accreditations and certifications from international health authorities. Additionally, Aster DM Healthcare is committed to sustainability and adopts eco-friendly practices to reduce its impact on the environment.

Essentially, Aster DM Healthcare Limited has earned its reputation as a trusted and globally recognized healthcare provider. Through a blend of medical expertise, technological innovation, community engagement and a strong commitment to ethical healthcare practices, the company continues to transform and improve the healthcare experience for individuals and communities around the world.

The brain behind this successful venture is 70-year-old Azad Moopen, an Indian healthcare entrepreneur, who is the founder of the company.

Who Is Azad Moopen?
• Azad Moopen was born in the Indian village of Kalpakanchery in Malappuram district of Kerala
• He completed his master’s degree in General Medicine from Government Medical College, Kozhikode in Kerala
• Azad Moopen is also a Diploma holder in Chest Diseases from India’s Delhi University
• He started his career in 1982 as a Medical Lecturer at Government Medical College, Kozhikode, and later relocated to Dubai in 1987
• In the same year, Azad Moopen founded Aster DM Healthcare, as a single-doctor clinic in Dubai, which later grew into a global healthcare conglomerate
• In 2001, he participated in establishing the 600-bed tertiary care Malabar Institute of Medical Sciences (MIMS) hospital at Kerala’s Kozhikode
• In 2009, Azad Moopen was the Gulf area convener of the Malabar Airport Development Action Committee
• He is the vice chairman of the Social Advancement Foundation of India
• Azad Moopen received the ‘Visionary CEO of the Year Award’ in recognition of his contribution to healthcare at the CEO Middle East Awards by Arabian Business in 2019
• He was honoured with the ‘Lifetime Achievement Award’ at the Gulf Indian Leadership Summit
• According to Forbes, the net worth of Azad Moopen is USD 1 Billion and he is one of the richest Indians in the UAE

Evolution Of Saudi Healthcare

In an interview with Saudi Gazette, Azad Moopen shared his point of view on the Kingdom’s healthcare industry and overall infrastructure.

“As healthcare is one of the main focus areas of Vision 2030, and the wider National Transformation Plan in Saudi Arabia, it is expected to see unprecedented growth, supported by the Saudi government prioritising the development of healthcare services at all levels: primary, secondary and tertiary care,” he said.

“The three pillars of Saudi Arabia’s Vision 2030- A Vibrant Society, A Thriving Economy and An Ambitious Nation, will continue to shape the foundation and overall evolution of the Saudi healthcare sector by defining the type of system needed to ensure optimal patient outcomes in the future,” he added further.

He concluded by saying, “Healthcare also remains one of the key areas for diversification, with goals to increase private healthcare expenditure. The vision has also highlighted areas of opportunity for foreign investors, including additional private medical facilities, increased usage of information technology, healthcare education, enhanced professional development, local manufacture of pharmaceuticals and more. The advancement in health services, combined with other factors such as improved and more accessible public education, increased health awareness among the community and better life conditions, have already contributed to significant improvements in the sector.”

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The company, which has a branch in Riyadh, completed its hospital project in Buraydah City, on an area of 90,000 square meters.

The facility, known as Al-Qassim National Hospital, provides top-notch medical care with state-of-the-art patient care and safety, through evidence-based medicine, a solid learning environment and a group of dedicated employees, empowered with the vision of becoming the most aspiring healthcare organization, rendering exceptional care and heart-felt experience in the region and across the Kingdom.

A recent milestone for this healthcare facility was the certificate of accreditation of health services quality, JCI “Joint Commission International”.

“Al-Qassim National Hospital obtained a certificate of accreditation of health services quality, JCI ‘Joint Commission International’, after passing the international joint body test, which is composed of a working team that came from the United States of America and stayed in the hospital for 4 days,” the hospital told the International Finance.

The CEO of Al-Qassim Medical Services Company, Prof. Sultan Fahd Al Nohair now indicates that this accreditation has emerged as evidence of the hospital’s commitment to providing the best levels of health care to its patients and its ability to provide a safe environment for the patients, visitors, and employees.

The accreditation certificate came against the backdrop of the evaluation process that included examining the hospital’s systems and policies, apart from the understanding of the working principles of its healthcare staff and medical technicians, along with the procedures of patients’ entry and exit, the quality of care provided to patients.

Also, factors considered for the accreditation certificate were the standards of diagnostic radiology and laboratory services, the systems of using a system of safe medication use, the correct use of information systems while protecting the privacy of patient information, hospital documentation for contracts and the credibility of scientific certificates of doctors and employees, and an overall preview of the building and its compatibility for safety rules.

“JCI Re-accreditation was successfully obtained under the leadership of Prof. Sultan Al Nohair – CEO of Al-Qassim Medical Services Company with his guidance, continuous support, and encouragement to everyone, and with the utmost effort of all the hospital staff, we once again achieved one of our hospital goals,” the hospital commented further.

Al-Qassim Medical Services Company also obtained the accreditation of the “Saudi Central Board for Accreditation of Healthcare Institutions” (CBAHI) after passing a comprehensive and integrated assessments to determine its commitment to the quality and safety standards set by the Board.

“These standards are among the most advanced and accurate national standards for health facilities to provide the best and safest medical services for reviewers,” the hospital commented further.

Professor Sultan Fahd Al Nohair, CEO of the Al-Qassim Medical Services Company, told International Finance that the healthcare facility was proud of having obtained the accreditation of the “Saudi Central Board for Accreditation of Healthcare Institutions” (CBAHI).

He also noted that this accreditation represented a strong motivation to move forward in applying more quality standards and continuous improvement on the medical, technical or administrative levels.

The hospital reiterated its pledge to strive to implement its vision of being a healthcare facility of outstanding and high moral values among the best treatment centres in the Kingdom.

Honours Galore

Along with CBAHI and JCI certifications, Al-Qassim National Hospital also obtained the accreditation of the “College of American Pathologists” (CAP) after passing a comprehensive and integrated assessment to determine its commitment to the quality and safety standards set by the Board.

Talking about the achievement, Professor Sultan Fahd Al-Nohair, noted that this feat “represents a strong motivation to move forward in applying more quality standards and continuous improvement whether on the medical, technical or administrative level”.

Al-Qassim National Hospital also obtained the accreditation of the “Association for the Advancement of Blood & Biotherapies” (AABB) after passing a comprehensive and integrated assessment procedure.

“I am pleased and my colleagues, the members of the boards of Directors of Al Qassim Medical Services Company, are committed to welcoming you. Praise be to God. Efforts are continuing to improve and develop Al Qassim National Hospital to provide distinguished health services with high quality, by attracting the best specialized medical personnel, and training the workforce in various fields,” said Faisal bin Mohammed Shaker, the Chairman of Board of Directors, while interacting with the International Finance.

“The company’s management is committed to working hard with all community institutions in supporting health education activities and caring for healthy days, which enhances community awareness of healthy behaviours. Al Qassim Medical Services Company has also paid sufficient attention to employing, qualifying, and training Saudis, and contributing with civil Society institutions in all that develops our society,” the official added further.

“I thank all the shareholder of the company for their support and assistance to the company, and we hope that we will achieve all that they aspire to in terms of progress and prosperity in the company’s business, a rewarding return on investment and the provision of distinguished health services to the Qassim community and neighbouring regions,” he concluded.

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