The COVID-19 pandemic saw businesses embracing remote work on a massive scale, with a significant number of employees now working from home. While the disruption was well managed with the help of technology, and businesses continued to run their productivity mills despite the physical distance between employees, remote work has become the new norm of the 21st-century global economy. One technology that has become increasingly popular in the remote work landscape is artificial intelligence (AI).
Artificial intelligence has various applications in remote work that can help businesses streamline their operations and improve their productivity. An instant example here is AI-powered virtual assistants like Siri and Alexa, which are becoming increasingly popular in remote work. They can perform various tasks, such as scheduling appointments, sending emails, and setting reminders, without human intervention. Virtual assistants can help remote workers stay organised and manage their time more efficiently.
International Finance will further discuss how AI is revolutionising the workplace by increasing productivity and simplifying tasks.
Translate Content
If you’re a digital nomad or working abroad, you may be fluent in the local language but still lack familiarity with business or technical terminology. Additionally, if you want to offer your services to the local community, you will need to translate documents and marketing materials.
Tools like Google Translate and DeepL are now using neural machine translation (NMT) and large language models (LLMs) to translate images and text. The user can take a photo with their smartphone and get the image’s text instantly translated, or upload a file through the desktop.
Schedule Across Time Zones
To deal with the challenge of arranging meetings across time zones, artificial intelligence scheduling assistants automatically recommend the best times for meetings by analysing participants’ calendars and time zones, thereby clearing up any misunderstandings and saving time spent exchanging emails back and forth.
There is an AI calendar tool named “Clockwise,” which finds times that work for everyone, so the remote workers need to meet. The tool basically shortcuts calendar management with an intelligent calendar assistant that’s better at team-wide scheduling than any human ever could be.
“Clockwise’s proprietary scheduling engine was explicitly built to reason about time—how we think about it, categorise it, and optimise it. Every day, it analyses vast amounts of data across multiple calendars at once to test out millions of calendar arrangements and facilitate the logistics of scheduling. The result is a calendar that reacts dynamically, respects preferences, and works like clockwork,” the tool explains itself through the following words.
Then there is “Focus Time,” which assists remote workers in concentrating on their work and not getting scheduled for calls with others on their teams.
Automate Customer Support
Artificial intelligence chatbots that manage frequently asked questions around the clock are valuable for remote employees in customer support roles. By handling routine enquiries, these bots allow employees to focus on more complex issues. Additionally, this automation improves response times and enhances customer satisfaction, even after regular business hours.
The chatbots’ users can feed the tools with answers to frequently asked questions or set them up to process returns (including technical support). Most customer issues can be resolved this way, which can cut down on the amount of human interaction needed. In simple terms, chatbots can help businesses save time and money by providing customers with instant support, without the need for a human agent.
Streamline Client Communications
To maintain timely and clear client communications, AI tools can assist with email drafting, conversation organisation, and response prioritisation. Remote workers can preserve solid client relationships without worrying about missing messages or deadlines by automating follow-ups and reminders.
One very good example here is “AI Mail Assistant,” the ultimate Gmail add-on, which utilises advanced AI technology to revolutionise email management. The add-on includes features such as answer generation, email summarisation, email translation in 13 languages, “Improve Draft” feature to suggest changes and improvements, text analysis for sarcasm/discrimination and ethical issues, and lastly a way to directly ask questions to ChatGPT without the need for an OpenAI account.
Learn A Language The Smart Way
Artificial intelligence-driven language learning applications offer personalised lessons based on individual progress, making them ideal for remote workers who want to enhance their skills. This adaptive learning approach allows remote workers to collaborate globally and helps them learn new languages more quickly and efficiently.
If Duolingo isn’t helping you achieve fluency quickly, consider trying an AI-powered language learning tool like Speak. It offers conversation opportunities and adapts to your learning style. This tool will create a customised curriculum to help you reach your language learning goals more effectively.
Be A Better Writer
In today’s business world, impeccable grammar and syntax are essential, and there’s no excuse for errors, especially with the help of AI tools. Grammarly can be installed as a plugin on Windows, Google Drive, and even mobile devices. It corrects your mistakes and provides suggestions to enhance your writing.
ChatGPT is another useful resource for refining your writing. Simply paste your text into the tool, and it can help smooth awkward transitions, adjust the tone to better suit your audience, or optimise content for SEO. Additionally, you can take one piece of content, like a blog post, and transform it into various other formats, such as a LinkedIn post or an update for X (formerly known as Twitter).
Make Meetings Less Painful
Staying connected with the team likely means managers and leaders conducting countless video meetings. They already know the challenges: pausing to take notes, the probability of missing important information on the call.
A very good problem-solving tool here is Otter.ai’s AI Meeting Notes, which auto-joins calls on Zoom, Microsoft Teams, and Google Meet and even takes notes so business leaders can focus on the call. It also automatically creates action items from the call. If you miss a meeting, you can get a 30-second recap. The AI-powered “Meeting Agent” listens, tracks takeaways, and handles follow-ups, without taking a break.