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Phillip Bank: Shaping Cambodia’s future with digital solutions

IFM_Phillip Bank CEO Chan Mach
By building future-ready financial solutions, Phillip Bank aims to be a trusted partner in the financial journeys of individuals, families, and businesses across Cambodia

Phillip Bank is a member of the PhillipCapital Group, headquartered in Singapore. Established in 1975, the PhillipCapital Group offers a full range of quality and innovative financial services to retail, corporate, and institutional customers across 15 countries. In Cambodia, Phillip Bank operates more than 70 branches.

Phillip Bank, the only Singaporean-owned commercial bank operating in Cambodia, has recently added another prestigious milestone to its storied legacy, earning the title of “Best Digital Transformation Initiative — Banking — Cambodia 2025” from International Finance. This prestigious recognition highlights the Bank’s commitment to innovation, customer-focused solutions, and its vision of setting new standards in Cambodia’s fast-changing financial landscape.

A Testament To Digital Leadership

Cambodia’s retail and business landscape is unlike any other, having swiftly transitioned into a mobile- and QR-first economy, where mobile and QR payments now dominate. In this distinctive environment, Phillip Bank has developed the majority of its digital platforms in-house, ensuring unparalleled flexibility, customisation, and speed to meet the ever-evolving needs of customers.

Phillip Bank’s digital strategy is clear: to compete with more established players in the Cambodian market by focusing on speed, agility, and customer value. Taking an agile and iterative approach, the bank has been introducing solutions that enhance convenience, strengthen financial literacy, and promote digital adoption nationwide.

Over the past few years, Phillip Bank has delivered transformative initiatives. In 2023, the retail “Phillip Mobile App” was relaunched with a fresh, intuitive, and consumer-friendly design.

In 2025, the Phillip Bank completed a full overhaul of its “Phillip Business Internet Banking” platform, created after two years of customer feedback to address pain points across all business types, from family-run small and medium ventures to multinational corporations.

Phillip Bank has also pioneered Cambodia’s first fully digital mobile bancassurance solution, integrating with Phillip Insurance and Phillip Life to provide end-to-end insurance services, from payments to underwriting and policy issuance. The tool works entirely online, without human intervention.
Currently, Phillip Bank is co-leading the launch of a bank-agnostic ATM network powered by KHQR, broadening customer access across the country.

The Visionary Leader

Chan Mach, the Director and Chief Executive Officer (CEO) of Phillip Bank, is the first native CEO of KREDIT Microfinance.

Under his leadership, KREDIT Microfinance became sustainable and tripled its portfolio. Chan Mach has also received a certificate in Commercial Loan to Business from OMAGA Performance, USA, in addition to completing two Master’s Degrees: an MBA and an MFB.

Having multiple specialisations in fields such as microfinance and banking, Mach is also a member of the Association of Banks in Cambodia (ABC). After the merger between Phillip Bank and KREDIT Microfinance, Mach became the bank’s CEO.

Upon winning the IF Award, Chan Mach said, “We are honoured to receive the Best Digital Transformation Initiative in Banking award from International Finance. This achievement reflects our belief that digital transformation must combine cutting-edge innovation with customer-centric care. Whether through the Phillip Mobile Banking app, the Phillip Business Internet Banking platform, or our pioneering digital bancassurance solution, we remain committed to making banking simpler, smarter, and more reliable for our customers.”

As Phillip Bank continues its digital journey, its vision remains clear: to blend international standards with local insights, ensuring that customers enjoy world-class innovation and personalised care. By building future-ready financial solutions, Phillip Bank aims to be a trusted partner in the financial journeys of individuals, families, and businesses across Cambodia.

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