Tag : customer centric model

It embodies the bank’s commitment to deliver nothing but the best to its 5 million customers and 950,000 members March 13, 2015: Bank Rakyat started 2015 by launching Menara Kembar Bank Rakyat, its new corporate office located along Jalan Travers, on the fringes of KL Sentral. Operating in a very conducive and modern environment, it...

Its successful retail strategy is based on human resources, technology, financial capability and branch network March 2, 2015: Even since it was established 23 years ago, Retail Banking Strategy has been the key for Sacombank. It adopted a “Customer Centric Model” very early in order to achieve excellence in customer service as the main differentiating...