Sanlam Kenya seeks to leverage information technology-based solutions to support its business growth as part of its major Covid-19 recovery strategy, media reports said. Sanlam Kenya provides a host of individual and corporate financial planning, insurance and investment solutions.
The firm is listed on Nairobi Securities Exchange. It is reported that the firm has been investing efforts to recover from business slowdown in the last two years. That said, the downside effects of Covid-19 is anticipated to impact Sanlam Kenya’s performance this year.
However, the firm is reported to have bounced back to a full-year profitability demonstrating interest in life and general insurance business, media reports said. It recorded a pre-tax profit of Sh 500 million.
Sanlam Kenya chairman John Simba, told the media, “Sanlam banking on tech and partnerships to boost its post-Covid business recovery that has disrupted businesses across the world. The biggest opportunity in growing the Sanlam Kenya business lies in tapping technology to reach new market segments. This digital transformation is opening up alternative distribution channels while revolutionising the customer experience.”
Also, the firm will heavily depend on its human resources and information technology to enhance its distribution and customer service delivery platforms. It will further innovate to increase its footprint on the back of implementing robust technology.