FeaturedMarketsSeven ways to improve customer satisfaction & retentionIFM CorrespondentJuly 25, 2023 by IFM CorrespondentJuly 25, 2023 It's a smart decision to focus on customer satisfaction because of competition, but there are other considerations... Read more
MagazineOpinionSeptember - October 2018Customer Experience must be a key priority for banks as card payments riseInternational FinanceSeptember 10, 2018December 12, 2019 by International FinanceSeptember 10, 2018December 12, 2019 Banks can now ensure customer service excellence as the number of card payments rise... Read more
LogisticsEurope’s Spare Parts Logistics market report 2018-2022International Finance DeskJune 12, 2018 by International Finance DeskJune 12, 2018 The Spare Parts Logistics market in Europe to grow at a CAGR of 3.62% during this period... Read more
TechnologyHala initiative is the cornerstone of Dubai’s digital customer experienceInternational Finance DeskMarch 28, 2018February 27, 2020 by International Finance DeskMarch 28, 2018February 27, 2020 The initiative will transform Silicon Oasis’ long-term vision to manifest the Day without Service Centers for advanced customer facilities... Read more
BankingMetro Bank supports experienced horticulturalist with expansion plansInternational Finance DeskMarch 27, 2018February 27, 2020 by International Finance DeskMarch 27, 2018February 27, 2020 Metro Bank has provided Newey Group with £10mn of senior debt, £7mn invoice finance facility, £1mn of working capital and £500k asset finance solution... Read more
CompanyLogistics startup Wasal Lee secures series A fundingInternational Finance DeskMarch 16, 2018February 27, 2020 by International Finance DeskMarch 16, 2018February 27, 2020 The company backed by Badir Program for Technology Incubators and Accelerators is set to kick-start new innovations in the market... Read more