Tag : loyal

Nearly half of respondents expressed security concerns about entering and viewing banking information on a mobile device October 21, 2016: A new research report released found that while millennials depend on their digital devices, they are still uneasy sharing personal information to open bank accounts. The report, UK Millennial Study: Privacy vs. Customer Experience in...

Majority of consumers feel providers don’t value them October 21, 2016: A report released by marketing technology company, Wiraya highlights that businesses need to overhaul the way they communicate with customers or risk losing them to rivals. An overwhelming 86% of customers who left their bank, energy, mobile or insurance provider in the last six...