Why do customers leave a company? Finding reasons & solutions
Citing a May 2024 study by HelpScout, Andrew Gibson stated that 78% of customers backed out of a purchase because of a bad service experience...
Tag : brand
Want to improve customer experience cost-effectively? Here are the tips
Going by the fact that companies that deliver great customer experiences enjoy higher retention rates, higher brand value and higher stock prices due to consumer goodwill...
Iran auto market up for grabs
It gains in importance being the only auto market in the Middle East and Africa region...
Taking Omani tradition to the world
Al-Jabri sisters use their creativity to turn dates into a must-have item IFM Correspondent September 11, 2015: The best way to find yourself is to lose yourself in the service of others. This quote by Mahatma Gandhi is something that inspires Al-Jabri sisters Shatha and Wafa, founders of Meshan Dates and Sweets in Oman. Their...