International Finance

Tag : Apurv Agrawal

Business Leaders

On-demand mobile workforce disrupting BPOs

Cost factor and flexibility attract companies to this model Suparna Goswami Bhattacharya July 1, 2016: The beginning of the new century saw the emergence of a new industry in India and other developing nation — the back office industry, or the BPO as it is popularly known. In early 2000s, BPOs were all about cost...