Business LeadersFeaturedNarcissism and egos: How to deal with ‘twin demons’ in workplaceIFM CorrespondentOctober 6, 2025 by IFM CorrespondentOctober 6, 2025 Individuals with big egos display excessive pride in their abilities and accomplishments, often leading to arrogance and overconfidence... Read more
Business LeadersFeaturedProtect your business: Avoid these client pitfallsIFM CorrespondentAugust 25, 2025 by IFM CorrespondentAugust 25, 2025 Be wary of prospective clients who spend a significant amount of time criticising or disparaging their previous partners or vendors... Read more
Business LeadersFeaturedWhy employee self-evaluations are ‘win-win’ for employers & staffIFM CorrespondentMay 19, 2025May 19, 2025 by IFM CorrespondentMay 19, 2025May 19, 2025 Employee self-evaluations are typically not carried out to guarantee a bonus, promotion, or raise... Read more
Business LeadersFeaturedWant to pull off perfect Performance Reviews? Here are the pro tipsWebAdminNovember 25, 2024November 25, 2024 by WebAdminNovember 25, 2024November 25, 2024 One common pitfall of performance reviews is making subjective judgments... Read more
Business LeadersFeaturedHow to identify bad bosses? Here are the traitsIFM CorrespondentOctober 14, 2024 by IFM CorrespondentOctober 14, 2024 Bad bosses don't show an appetite to learn, and instead offer a one-size-fits-all approach... Read more
ExclusiveFeaturedInsuranceEffective communication key to success, says Assupol CMO Velmah NzembelaIFM CorrespondentSeptember 18, 2024 by IFM CorrespondentSeptember 18, 2024 Assupol CMO Velmah Nzembela stated that the commitment to innovation has profoundly enhanced the client experience... Read more
FeaturedMarketsWhy do customers leave a company? Finding reasons & solutionsIFM CorrespondentSeptember 16, 2024 by IFM CorrespondentSeptember 16, 2024 Citing a May 2024 study by HelpScout, Andrew Gibson stated that 78% of customers backed out of a purchase because of a bad service experience... Read more
Business LeadersFeaturedStrategies for better leadership & employee retentionIFM CorrespondentNovember 14, 2023November 12, 2023 by IFM CorrespondentNovember 14, 2023November 12, 2023 To ascertain whether a manager's leadership can lead to employee turnover, firm executives should think about soliciting regular input from every employee... Read more
FeaturedMarketsSeven ways to improve customer satisfaction & retentionIFM CorrespondentJuly 25, 2023 by IFM CorrespondentJuly 25, 2023 It's a smart decision to focus on customer satisfaction because of competition, but there are other considerations... Read more
Business LeadersFeaturedEight strategies for boosting workplace productivityIFM CorrespondentJuly 4, 2023 by IFM CorrespondentJuly 4, 2023 Establish a culture of open and transparent communication within the workplace... Read more