Customer Experience must be a key priority for banks as card payments rise
Banks can now ensure customer service excellence as the number of card payments rise...
Category : Opinion
Trading places: How to boost post-Brexit Britain
Has Brexit offered UK the opportunity to move towards trade and away from consumer spending? Hetal Mehta weighs in...
Emerging by name, emerged by nature
Emerging market assets appears to have become more mature and resilient, as aggregate fundamentals of emerging market countries continue to improve despite political uncertainty, finds William Miners...
The Rise of Robo-Advice in Financial Services: Time to Re-Boot ?
Following the launch of Financial Advice Market Review to investigate the opportunities and challenges of automated advice in finance, what kind of impact will this have on the industry?...
Stopping Bad Actors: The Cost of Noncompliance is Big
The use of technology reduces the manual intensity of anti-money laundering (AML) compliance, which enables compliance analysts to do their jobs more efficiently...
Preparing new commercial contracts differently after Brexit
That the UK will leave the European Union is undeniable. There is only a very small chance left that the UK will stay. What therefore does this mean for commercial contracts, and how can businesses approach the challenges that may come as a result?...
Are we giving consent to use our data too freely?
With GDPR being implemented across the EU, the crucial question is how we consent to personal data usage. Charlie Tuxworth, director of software and innovation at digital solutions provider Equiniti explains the necessity for data integrity and protection in business based on user consent and withdrawal of consent...
AI for fraud detection: beyond the hype
AI has made a lot of noise in financial circles, but how far will it go in revolutionising the industry and assist with fraud detection? Security specialist Sundeep Tengur gives us his insights...
How algorithms factor into financial risk assessment
This year, GDPR is a major concern for organisations, but with algorithms being used extensively by businesses to make decisions, there is a large debate on the nature of risk...
AI set to power the next-generation of financial services insights
While AI is already generating impressive RoI, most of this revolutionary technology is yet to deliver real meaning to financial services firms...