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Creating a real estate revolution: Ajman Department earns global recognition

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The Department of Land and Real Estate Regulation in Ajman received a five-star rating according to the Global Star Rating System for Services

The Department of Land and Real Estate Regulation – Ajman is known for working on different fronts like developing policies and implementing real estate sector-related projects and initiatives, apart from applying the best international practises to upgrade this sector in the Emirati city in its various aspects.

The Department takes a proactive role in providing an ideal business environment to stimulate internal and external investments, through the enactment of laws and legislation regulating market movement, in addition to providing appropriate facilities for entrepreneurs and investors.

The Department’s strategic plan revolves around improving the real estate investment environment, contributing to economic growth, and enhancing competitiveness concept in registering real estate properties, in addition to developing and empowering the competencies of the sector and qualifying the ongoing projects to keep up with the rapid pace of growth witnessed by the Emirate of Ajman in various fields, including the real estate sector.

The city of Ajman ranked first in the Arab world and fifth globally, in terms of property registration, according to the results of the World Bank’s latest Ease of Doing Business Index.

The Department of Land and Real Estate Regulation in Ajman received a five-star rating according to the Global Star Rating System for Services. It also won the Ajman Government Excellence Award for Comprehensive Experience Category for Government Services, and other prestigious awards, which reflects the department’s level and its keenness to achieve leadership and sustainable excellence.

The Department has adopted innovation in all its services and succeeded in achieving comprehensive digital transformation.

The automation of processes has facilitated the work of investors and provided them with several qualitative services, as traders can now know the estimated value of vacant lands in the Emirate of Ajman based on market data, which helps to know the value of the land during purchase or sale operations, and thus ensure transparency in the sector through official quick references and continuous updating of prices.

As of October 2023, the department is offering the A-Z of real estate-related services in the Emirati city, be it issuing project permits and testimonies, registration of ownership merging/allotment of the project, overlooking transaction-related activities, conducting regular inspections/surveys of the ongoing projects to ensure that the initiatives are meeting globally prescribed standards, determining the property value, enabling the application for the property’s mortgage registration, allowing the industry stakeholders to promote their projects and so on.

Also, the department has brought a groundbreaking innovation called ‘eServices’, where the electronic calculation gives an estimated value to vacant lands in the Emirate of Ajman based on market data and assists owners and investors in knowing the value of land upon sale or purchase, thereby ensuring the transparency in the sector by official and quick references and a continuous price updating method.

To boost the accuracy of ‘eServices’, the department is assisting the tool with ‘Electronic Calculation’ and ‘Tamleek Fees Calculator’. The department has also launched an app called the ‘Ajman One’, which comes with exceptional specifications and standards, combining ease, flexibility, privacy and security.

‘Ajman One’ is a unified app that has all the services that the customers and visitors of the Emirati city need. Also, the Department of Land and Real Estate Regulation has created a portal called ‘Open Data’ on its website, where all the data related to ongoing real estate projects and transactions have been made online.

To enhance electronic services, the Department of Land and Real Estate Regulation launched the ownership fees calculator (Tamleek), in addition to the “Ajman One” application, which includes all the services the customer needs. The application also has exceptional specifications and standards that combine ease, flexibility, privacy and security.
The Department of Land and Real Estate Regulation also established the “Open Data” portal on its website, where all data related to ongoing real estate projects and transactions are conducted online.

The ‘Ajman Government Excellence Award for Comprehensive Experience Category for Government Services’ gives a strong testimony to the pioneering efforts the Department of Land and Real Estate Regulation has been exerting to change Ajman’s real estate scenario, while achieving sustainable excellence and leadership at various levels.

Talking about the way ahead, the Department, in the coming days, is going to adopt the best financial practises and innovative technological methods in the financial field and rationalise expenses, apart from automating all its operations, in line with the strategy of the Ajman government and its endeavours aimed at raising the efficiency of financial performance and government work in general.

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