International Finance

Tag : mortgage applications

Economy

How Mats Helped A Building Society Create Award-Winning Customer Experience

Peter Dockerill, Lending and Savings Manager at The Cambridge Building Society. 11th November 2013 Customer experience has never been more important. For financial services firms facing intense market competition, regulatory scrutiny and a public with the means of sharing opinions widely on social and digital media, there’s a narrow divide between making and breaking a...
Banking

New ways to take control of compliance

By Martin Scovell, CEO of MatsSoft November 11, 2013 : The glare of scrutiny upon our financial institutions has never been starker, as regulatory bodies and governments inflict ever greater levels of compliance.  The challenge of adapting to this scrutiny is exacerbated by the organisational pressures brought about by mergers and acquisitions, diversification, restructuring, rising consumer...