Chargeback volumes can increase by as much as 50% during the holiday season Monica Eaton-Cardone November 24, 2016: With the holiday season just around the corner, merchants are preparing for the most active online shopping time of the year. But, while many focus on marketing and deals, retailers and issuers face a bigger overlooked issue...
Buyers increasingly using chargeback option to get refund for their products Suparna Goswami Bhattacharya October 3, 2016: Online merchants are facing a new problem — fraud by customers. Firms are increasingly facing malicious activity in the form of chargeback or friendly fraud. According to Visa, chargeback fraud has been growing at around 41% every year,...