Study of consumer behaviour is crucial: Omar Fares
Having an understanding of the consumers of a business allows for the development of products/services that match the consumers’ needs, wants, and/or preferences...
Tag : customer
Conflicting expectations when it comes to communication from banks
A survey by Engage Hub revealed crucial user information on how customers set their preferences and priorities when it comes to accessing technology...
Ecommerce: Fraud by customers on the rise
Buyers increasingly using chargeback option to get refund for their products Suparna Goswami Bhattacharya October 3, 2016: Online merchants are facing a new problem — fraud by customers. Firms are increasingly facing malicious activity in the form of chargeback or friendly fraud. According to Visa, chargeback fraud has been growing at around 41% every year,...
Americans being served cards with chips
Following several breaches, US companies are forced to offer credit cards with greater security features Tom Groenfeldt November 4, 2014: The US is the last country with paved roads to adopt EMV, said Thad Peterson, senior analyst at the Aité Group, passing along a quip he had heard. That’s changing — almost all the new...