International Finance

Microsoft Ireland announces the expansion of its Dublin based Inside Sales organisation

Will create 200 new jobs

Microsoft today announced that it is further investing in Ireland through the expansion of its Dublin based EMEA Inside Sales organisation with the creation of 200 new jobs. The Company announced in February that Dublin had been selected as the location for the new EMEA Inside Sales organisation. This led to the immediate creation of 500 new jobs, 80% of which have already been filled and with recruitment well advanced for the remaining positions. The 200 additional roles announced today reflect the rapid expansion of the organisation. Once this second phase of recruitment is complete, it will bring Microsoft’s overall employee numbers in Ireland to 2,000.

Microsoft is seeking applications for Technical and Solutions Sales Specialists as well as those with language capabilities to help create and deliver solutions that will empower a broad range of customers across the EMEA region to achieve more. The company is also recruiting individuals with leadership experience to help build the organisation and to support the growing teams of talented digital sellers.

Speaking at today’s announcement, An Tánaiste and Minister for Business, Enterprise and Innovation, Frances Fitzgerald said: “I welcome the announcement that Microsoft is adding 200 new roles to the Inside Sales organisation just six months after the investment was first announced. It demonstrates the opportunities that can be created for Ireland from our existing employers and investors, and illustrates that the talent is available in Ireland for these types of jobs and for employers. A key priority for this Government and my Department is to ensure that high technology companies, such as Microsoft, have the right business environment to develop and expand. I am confident that Microsoft will be able to source the talent necessary, as a result of the Government’s commitment to pursuing skills availability for our high technology industries. I wish them continued success as it deepens its commitment even further in Ireland.”

Cathriona Hallahan, Managing Director, Microsoft Ireland: “The rapid expansion of our EMEA Inside Sales organisation reflects the dynamism and transformation of the company. Microsoft is driving innovation which is delivering business outcomes for customers, and in turn is creating significant demand for our solutions. With Ireland the home of our EMEA Data Centre, European Development Centre, EMEA Operations Centre, European Development Centre, and EMEA Inside Sales business, we are well positioned to benefit from this growth. The continued contribution of the Dublin-based Inside Sales team to the company at a global level ensures that we are in a strong position when we seek to attract further investment to Ireland. With the continued growth of our team and our preparations for a move into our beautiful new state of the art campus building, our fourth decade in Ireland is shaping up to be the best yet.”

Lisa Dillon, Managing Director, EMEA Inside Sales said: “I am delighted that we are announcing substantial further growth in Inside Sales within our first year of operations. This reflects the strength of the team that we have recruited to date, and the quality of the applicants that have applied to join the Microsoft team. In addition to adding more Technical and Solutions Sales Specialists, we are now ready to add those with established careers and proven leadership capability, to help support the continued growth of the team. It is an exciting time to join Inside Sales. Culturally, it is like joining a start-up within one of the most exciting and well-established companies in the world. Our team will have the opportunity to help deliver Microsoft’s vision of empowering every person and organisation on the planet to do more.”

Recruitment is underway for the 200 new positions with the intention to have all 700 new hires in role before the end of this calendar year.  Microsoft offers an extensive array of benefits in addition to a competitive package for the right candidates.

Lisa Dillon added: “The Inside Sales organisation plays a critical role in the company and with the rapid pace of growth we are opening up tremendous opportunities, truly allowing our team to ‘Start Here and Go Anywhere.’  The progressive career paths available to our new team members, as well as investments in personalised professional development plans, means that making the decision to join Microsoft will open up a world of opportunities to our new recruits. Not only will they work with customers today to help them digitally transform their businesses, but they will work as part of a team that is delivering solutions for tomorrow.”

Martin Shanahan, CEO IDA Ireland said: “The addition of a further 200 roles to the EMEA Inside Sales team demonstrates the availability of highly–skilled technical and sales talent available in the region.   Microsoft’s continued growth and commitment to Ireland has resulted in Dublin being a strategically important location for the company’s global business.  Ireland is a global technology hub of choice when it comes to attracting the strategic business activities of ICT companies and Microsoft’s ongoing expansion in Dublin is a clear endorsement of this.”

The EMEA Inside Sales Centre enables highly trained sellers to leverage leading-edge technology platforms and analytics to better meet customer needs. The approach creates a more personalized sales experience for customers, which addresses their business challenges and business opportunities, and enables them to engage with Microsoft through their preferred channel. The Inside Sales Centre in Dublin is serving customers across EMEA in over 30 different languages. With data analytics specialists, technology and solutions experts, sales and marketing professionals all working together, it is a dynamic and collaborative environment.

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