Simple UX fixes to boost customer retention
Newsletters are an effective strategy for adding value to your customers and reminding them of your brand regularly...
Tag : customers
Four approaches to deliver an exceptional customer experience
To incorporate empathy into your customer experience, encourage your staff to actively listen and respond with compassion and understanding...
How to price your product: Here is the guidance
Examine your expenses and your competitors' prices to determine if the price of your product is appropriate...
Why do customers leave a company? Finding reasons & solutions
Citing a May 2024 study by HelpScout, Andrew Gibson stated that 78% of customers backed out of a purchase because of a bad service experience...
The importance of branding in financial services
Branding increases the monetary value and brings in new business...
The seven pillars of a robust business model
When building a business model, it is essential to choose key partners such as suppliers, strategic alliances, or advertising partners...
Mastercard expands Digital First Card for end-to-end payments
It also points to an industry transformation with a whole range of payments options...
Kenya Power introduces new platform for bills management
The company’s new service under *977# USSD code will help its prepaid and postpaid customers...
Visa, Ooredoo seek to enhance digital payments experience in Qatar
The companies will jointly offer virtual prepaid cards which will be accepted at Visa's more than 53 mn merchant locations worldwide...
Vietnam welcome more US and Singapore real estate firms
Major US and Singaporean real estate firms have been coming to Vietnam, keeping its high-end property segment in their sights...