Four approaches to deliver an exceptional customer experience
To incorporate empathy into your customer experience, encourage your staff to actively listen and respond with compassion and understanding...
Tag : data
EU AI Act: A struggle to keep up with tech
While the EU has implemented the AI Act to set global standards, its broad and stringent regulations have raised concerns among startups and investors...
Start-up of the Week: Aiwyn redefines accounting activity through automation
Through PracticeOS, Aiwyn powers leading accounting firms with a smarter work-to-cash cycle...
Project Infinity: All you need to know about Samsung’s classified security operation
The Red and Blue teams at Samsung's security operation mimic attacks and defences, respectively, to emulate military-style strategies...
Navigating the evolution of open banking
When third parties and financial institutions work together under the guidance of regulatory input, open banking initiatives are successful...
SK Telecom bets big on AI for Asia-Pacific & North America expansions amid robust Q3 report
SK Telecom is working to build the AI infrastructure superhighway to help South Korea make a leap and become one of three global leaders in AI...
Start-up of the Week: ForceField’s API-dubbed solution emerges as handy weapon against deepfakes
ForceField sees threats of fraud, data breaches, and deepfakes increasing tenfold in arenas like insurance, infrastructure, mission-critical areas, and defense/Homeland security...
Start-up of the Week: Paladin’s ‘Public Safety Drones’ make a stellar mark in Hurricane Helene rescue efforts
Paladin was launched in 2018 and started selling its public safety drones in 2021...
AI’s impact on customer insights in finance
Artificial Intelligence algorithms significantly strengthen risk assessment and fraud detection capabilities...
Is Open Banking suffering from API sprawl?
Multiple variations of a standard API are produced by banks' freedom to adopt and modify various API standards...